Missing Elements in the Recorder

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While recording test steps, you may encounter situations where the recorder displays a blank screen, preventing you from interacting with the expected elements. You can follow the steps below to troubleshoot the issue.

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Prerequisites

Before you begin, ensure that:

• You have installed the Testsigma Chrome Extension. For more information on installing Testsigma Chrome Extension, refer to the documentation on installing Testsigma Chrome Extension.

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Troubleshooting Steps

1. Navigate to Chrome Settings

• Open Google Chrome.

• Click on the three vertical dots in the top-right corner to access the menu.

• Select Settings.

2. Privacy and Security

• In the left sidebar, choose Privacy and security.

3. Third-party cookies

• Scroll down to find the Third-party cookies section.

• Click on it to expand the options.

4. Block Third-Party Cookies in Incognito

• Enable the option to Block third-party cookies in Incognito mode.

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