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Troubleshooting

How to Handle iOS App Compatibility Issues?


When we resign your iOS app using Testsigma’s wildcard provisioning profile to install it on our iOS devices, a few entitlements (like Push Notifications & App Groups) may be removed. This can result in compatibility issues if the app relies on these specific entitlements or access groups. This article discusses troubleshooting these compatibility issues.


After resigning your iOS app, most entitlements are cleared except for the following:

  • application-identifier
  • team-identifier
  • keychain-access-groups

To prevent issues during testing, ensure the app accesses these entitlements programmatically without hardcoded values. For unsupported entitlements, it is advisable to create a build that doesn’t depend on them.

While resigning the app, Testsigma uses a wildcard Team ID, which may conflict with the access group expected by the app, resulting in a keychain access error.

<Notice>: [App Name][PID]/1#4 LF=0 copy_matching Error
Domain=NSOSStatusErrorDomain Code=-34018
"Client explicitly specifies access group [App-Specific-Access-Group] but is only entitled for (
"[Testsigma-TeamId].*",
"com.apple.token"
)"
UserInfo={numberOfErrorsDeep=0, NSDescription=Client explicitly specifies access group
[App-Specific-Access-Group] but is only entitled for (
"[Testsigma-TeamId].*",
"com.apple.token"
)}
<Notice>: ERROR ::: KeyChainTokenStore ::: getUser Failed: The operation couldn't be completed. (OSStatus error -34018.)

Modify the app in such a way that it dynamically retrieves the Team ID from its entitlements instead of hardcoding it. This flexibility ensures compatibility with Testsigma’s resigning process.

Example 1:

import Foundation
func getTeamIDFromEntitlements() -> String? {
guard let entitlements = Bundle.main.infoDictionary else {
return nil
}
if let teamID = entitlements["AppIdentifierPrefix"] as? [String] {
return teamID.first?.trimmingCharacters(in: .whitespaces)
}
return nil
}
// Usage
if let teamID = getTeamIDFromEntitlements() {
print("Team ID: \(teamID)")
} else {
print("Failed to retrieve Team ID")
}

Example 2:

import Foundation
import Security
class KeychainHelper {
static let shared = KeychainHelper()
enum KeyChainAccessError: Error {
case accessGroupNotFound
}
func getAccessGroup() throws -> String {
guard let path = Bundle.main.path(forResource: "sample_keychain_access", ofType: "entitlements") else {
print("Entitlements file path not found.")
throw KeyChainAccessError.accessGroupNotFound
}
print("Entitlements file path: \(path)")
guard let dict = NSDictionary(contentsOfFile: path) as? [String: Any] else {
print("Failed to read contents of the entitlements file.")
throw KeyChainAccessError.accessGroupNotFound
}
print("Entitlements contents: \(dict)")
guard let accessGroups = dict["keychain-access-groups"] as? [String],
let accessGroup = accessGroups.first else {
print("No access groups found.")
throw KeyChainAccessError.accessGroupNotFound
}
return accessGroup
}
}

In the example below, Item 1 provides explicit app identifier prefixes, minimizing risks, while Item 2 leads to ambiguity. It is recommended that you follow Item 1 to avoid the error.

Using a flexible approach to access group verification like retrieving the Team ID programmatically and applying a wildcard format, the app can be made compatible with Testsigma’s resigning process. This approach reduces errors like OSStatus error -34018 and ensures a smoother testing experience across various environments.