What Should I Do If My Browser Blocks Local Network Access?

Steps to Resolve the Permission Issue

1. In Chrome, click the Site Information icon in the address bar.

2. Ensure the following permissions are set to Allow:

   • Pop-ups and redirects
   • Local network access

3. If these permissions were previously denied, click Reset permissions.

4. Refresh the page.

5. Click Open the desktop app again in Testsigma.

6. When Chrome displays the permission prompt, click Allow or Open to proceed with launching the desktop application.

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Issue Still Persists: Check Network Logs

If the problem continues, use Chrome Developer Tools to confirm whether a network-level block is causing the issue.

1. In Chrome, press F12 (or right-click anywhere on the page and select Inspect) to open Developer Tools.

2. Click the Network tab.

3. Click Open the desktop app in Testsigma.

4. Check the network requests that appear. If you see failed requests for authorizeTestsigmaTerminal marked as failure, your network is blocking the connection.

5. To confirm, copy the URL and paste it in the browser: https://local.testsigmaagent.com

NOTE

If you see the failed authorizeTestsigmaTerminal request, share this screenshot with your IT administrator and request them to allow local.testsigmaagent.com and the Testsigma desktop app to communicate over the local network.

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